Why is my tracking number not working?

In some cases, tracking numbers may not be immediately active after shipment.

For certain courier services, tracking information may take some time to appear in the system or to be updated after the parcel has been handed over. This is normal and usually resolves within a short period.

In the case of Economy Shipping, tracking becomes active only once the parcel reaches the destination country and is handed over to the local delivery service. Until that time, tracking updates may not be available.

If your tracking number is still not working after several days, please contact our customer service team for assistance.